FAQ
Stay Dry at Night Bedwetting Program
If you have any questions that you can’t find here, just head to our contact page and contact Ginny.
PayPal, Visa, MasterCard, American Express, Discover, and Apple Pay
- Three beautiful standard recordings
- The exclusive Stay Dry at Night Members’ Area, which includes:
- Instructions on how to use the program
- Key information on what can contribute to, or cause wet nights
- Information on how to build the brain & bladder connection
- Cognitive reinforcement techniques
- Medically researched physical exercises
- Information on bedwetting supplements
- Stay Dry at Night diary
Once payment has been made, you will be sent a link via email to a form for you to complete. This form will provide Ginny with the information necessary for her to create the best recording for your child. It includes information on your child’s bedwetting & medical history, sleep routine, interests, and achievements. All information is strictly confidential.
After the form has been submitted, please allow approximately THREE working days for the personalised recording to be made. A link containing the recordings and bedwetting information files will be sent to you via email.
- One beautiful personalised recording and two beautiful standard recordings
- The exclusive Stay Dry at Night Members’ Area, which includes:
- Instructions on how to use the program
- Key information on what can contribute to, or cause wet nights
- Information on how to build the brain & bladder connection
- Cognitive reinforcement techniques
- Medically researched physical exercises
- Information on bedwetting supplements
- Stay Dry at Night diary
- The exclusive Stay Dry at Night Members’ Area, which includes:
- Access the exclusive Members’ Area, made available to you upon purchase
- Read the instructions and information provided in the Members’ Area
- Discuss the brain and bladder connection with your child keeping it fun
- Implement the key strategies to help your child stop wetting the bed, so that you are setting them up for success
- Decide how your child will listen to the recordings when going to sleep
- Download the audio recordings through the Members’ Area (Standard Product) or through email (Premium Product)
- Start your child listening to the recordings at bedtime (one a night on rotation)
- Update the Stay Dry at Night diary
- Follow the week by week steps in the members area – this is an invaluable resource that will help you learn about what can cause, contribute to, and help stop bedwetting. It contains information, techniques, research, guidance and support.
Stay Dry at Night works best when the parent or carers are positive and involved in helping their child understand the brain and bladder connection, and when the instructions are closely followed.
Your child will listen to the beautiful recordings for at least twenty-one continuous nights when totally ready for bed, and whilst going to sleep. It is advisable that they continue to listen until they have had 21 dry nights in a row.
IMPORTANT: During the program, you will not be able to use nappies or diapers of any sort or wake your child up to go to the toilet. It can be helpful to use a standard mattress protector and a top mattress protector which tucks in on top of the fitted sheet.
Some children become dry within one or two days of following the instructions and listening to the recordings. For others, it may take longer. Children who wet the bed every night, tend to wake up to go to the toilet or have their first dry night within the first two weeks. If the bedwetting does not stop completely, it is nearly always substantially reduced.
You will receive the links to the audio files via email (Premium Product) or through the Members’ Page (Standard Product) and you can download the files easily to your phone or computer. The recordings sound best on an iPod, Phone, laptop, or similar with speakers or headphones. However, you can play them on a variety of sources once downloaded.
Please see below, for step-by-step details on how to download the recordings and then locate them. Ginny can provide you with support if you are not familiar with downloading files.
Standard Product
For the standard product, you can access your recordings in the Members’ Area. To download a recording, click on the corresponding button (e.g. recording 1), then select the three dots and choose ‘download’.
Premium Product
Downloading the recordings from your iPhone
(There may be slight variations depending on your browser type and phone model)
How to download the Stay Dry at Night recordings to your iPhone
- Open the email that contains the Stay Dry at Night links.(Premium Program)
- Click and hold on the link to the audio file you want to download.
- (It may ask you if you want to download the MP3 file – in which case click yes.) If not select OPEN LINK and wait.
- Select DOWNLOAD.
- Wait for it to download – it isn’t that clear when it has downloaded.
- And now you can access that audio in FILES.
- You can also play it from there.
- See the instructions below on how to locate the file you have downloaded.
How to find a file you’ve downloaded to your iPhone
Your iPhone includes ‘Files’, which is an app that can locate and open files stored on your phone, a bit like a desktop computer’s file manager. Here is how to use it.
- Tap on the Files app, which looks like a blue folder on a white background.
- In the Location section, tap iCloud Drive.
- Click on the Downloads folder.
- Inside you’ll see the Stay Dry at Night audio files.
How to add the Stay Dry At Night recordings to your iTunes library
- Save the audio links (sent to you via email), to your computer.
- In the iTunes app on your PC, choose File > Add File to Library or Add Folder to Library.
- Locate the file or folder, then click Open.
(If you can’t find it, scroll DOWN to the folder Recently Added.) - Click on the file and sync. This should sync it to your phone.
Downloading the recordings from an Android
(There may be slight variations depending on the browser you are using and phone model.)
How to download the Stay Dry At Night audio files to an Android
- Open the email that contains the links on the device.
- Click on one of the links by holding it down for a while.
- Select ‘Open in Browser’ (this may vary by device).
- Click on this and the audio will automatically start to download.
- See the instructions below on how to locate the file you have just downloaded.
How to find a file you’ve downloaded to your Android
- Your Android includes an app that can locate and open files stored on your phone, a bit like a desktop computer’s file manager.
- Here is how to find and use it (there may be variations depending on the device).
- Open the app drawer. This is the list of apps on your Android. You can open it by clicking on the icon with 6-9 dots at the bottom of the home page.
- Open either ‘Downloads’, ‘My Files’, or ‘File Manager’. The name of the app may vary by device.
- Tap ‘Downloads’. You may have to scroll down to find the folder.
- Locate the Stay Dry at Night recordings.
- You will then play the recordings via your built-in music app, or you may have to go to the app store and install an audio app such as Audify Music Player.
Troubleshooting
The most common reasons for not being able to download the files are as follows:-
- Lack of phone storage! The first thing to check is your phone’s storage space. You may find it helpful to uninstall old messages, apps, videos, pictures, and other media.
- Bad or unstable internet connection. Try going through Wi-Fi, and if that doesn’t work, try turning mobile data on, and, Wi-Fi off.
- 404 error may mean that you need to update the software you are using. Install updates on your phone.
- Sometimes it can be helpful to shut your phone down, then power it back on and try again.
Stay Dry at Night is committed to helping your child become dry at night, which is why we offer a 90-day money-back guarantee. We ask that you ensure the instructions, tips, and weekly strategies are followed and the program is completed. You can ask for a refund if your child hasn’t shown any improvement or hasn’t substantially reduced bedwetting after using the program. Please see our Refund Policy here.
Wow, I’m lost for words!
The first three weeks were reasonably easy although our daughter was still wetting during the night. We had waterproof sheet covers that were easily changed and Sophia woke as she was wet and easily went back to sleep. As the weeks passed Sophia was getting more dry nights. We have reached 13 dry nights now! Sophia is 7!
We had tried everything! I would have to say it’s the best money “ever” spent with the added bonus of mindfulness, visualization, and meditation.
We still play your personalized recordings as Sophia finds it hard to relax when going to bed. We cannot thank you enough for such a delightful, wonderful program that’s affordable.
Bless you.
A J and S
