Stay Dry at Night: Refund and Guarantee Policy
Last updated: June 03, 2026
Welcome to our 90-day Money Back Guarantee Policy!
At Stay Dry at Night, we want you and your child to feel completely supported on your journey to dry nights. Because our frameworks require active participation and consistent practice, we offer a structured 90-Day Money-Back Guarantee alongside clear expectations for long-term success.
1. The 90-Day “Active Participation” Guarantee
(Applicable strictly to the Standard Bedwetting Program and Premium Bedwetting Program)
We are confident in our cognitive behavioral conditioning, hypnotherapy, and NLP frameworks. Because behavioral and lifestyle change takes time, commitment, and repetition, you must actively try the program with your child before requesting a refund. To qualify for a refund under this guarantee, you must meet the following criteria:
Continuous Commitment to Physical Exercises: You and your child must consistently implement the program tools—including the physical exercises, the progress checklist, and the bedtime audio tracks—for a minimum of 8 consecutive weeks without interruption.
Tracking Your Journey: You must actively utilize and fill out the Progress Diary and the 2-Week Poo Diary during this period.
2. How to Request a Refund
If you have completed the 8 weeks of continuous commitment and have not seen progress, you can request a refund under our active participation guarantee.
Submission Process: Email ginny@staydryatnight.com within 90 days of your original purchase date.
Proof of Work: Please attach clear photographs or copies of your completed Progress Diary and 2-Week Poo Diary.
Processing: Once we receive and verify your completed diaries via email, your refund will be processed back to your original payment method via our secure payment gateway within 5–7 business days.
3. No Guarantees of Specific Outcomes
Every child is biologically, psychologically, and developmentally unique. While our programs are designed based on medically researched, cognitive, and clinical hypnotherapy frameworks, Stay Dry at Night makes no explicit or implied guarantees regarding specific timelines, permanent results, or complete cessation of bedwetting. Success depends heavily on the child’s readiness, physiological development, and individual response to the conditioning.
4. Limitation of Liability and Regressions (Relapses)
Behavioral development is rarely a straight line. It is completely normal and expected for children to experience temporary regressions or relapses due to illness, stress, growth surges, changes in routine, starting a new school year, or minor developmental shifts.
Regressions: Stay Dry at Night is not liable or responsible for any regressions, setbacks, or a return of bedwetting symptoms after initial success or at any point during or after the program.
Limitation of Liability: To the maximum extent permitted by law (including Australian Consumer Law), Stay Dry at Night’s total liability for any claim arising out of your purchase or use of the programs shall be strictly limited to the total amount paid by you for the program. We are explicitly not liable for any indirect, emotional, or consequential damages.
5. Governing Law and Jurisdiction
This policy, your purchase, and any disputes arising from or in connection with our programs are governed by and construed in accordance with the laws of Queensland, Australia. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.